DIGITAL TRANSFORMATION SOLUTIONS FOR THE RETAIL & DISTRIBUTION INDUSTRY

Data-Driven Digital Management to Enhance Customer Experience

Automating supply chain operations and enabling data-driven management, allowing enterprises to focus on optimizing customer experience across Cost – Delivery – Quality.

BENEFITS

Overcoming Retail & Distribution Industry Challenges

Cost
- Save costs on monitoring and evaluating activities across distribution channels.
- Reduce actual order costs through optimized production planning and effective inventory control.
- Capture coverage, market share, competitor insights, and sales performance to devise appropriate pricing and cost strategies.
Delivery
- Reduce routing time and develop optimized sales route plans.
- Control inventory and process orders rapidly and efficiently.
- Integrate logistics management platforms to ensure and monitor the fastest delivery progress.
Quality
- Boost sales force productivity in the field.
- Comprehensively manage supply chain quality: from production and sales to delivery, warranty, and after-sales service.
- Enhance customer experience through data collected from multiple touchpoints across the supply chain.

KEY FEATURES

Advanced capabilities engineered from 20 years of practical implementation in the Retail & Distribution industry

Customer Management

Detailed management of contact information and purchase history for every customer.
Outlet Management

Detailed reporting for points of sale: Order history, Inventory, Merchandising, Returns, KPIs...
Trade Marketing

Setting up and tracking the effectiveness of promotions, loyalty points, and rewards.
Inventory Management

Controlling stock levels by specific warehouse, product, and distribution agent.
Sales Supervision

Assigning sales routes and monitoring sales force locations and itineraries via GPS.
Reporting

Supporting sales teams with timekeeping and daily report generation on smartphones.

PRODUCTS

Replacing Disparate Software with ITG’s Retail & Distribution Digital Transformation Ecosystem

3S ERP

Enterprise Resource Planning Solution
Connect core business processes end to end to reduce data fragmentation, optimize 4M resources, and drive lean operations.
- Financial Management
- 3S SPS - Production Planning
- Procurement Management
- 3S HXM - Human Resources
- Sales Management
- 3S CRM - Customer Relationship Management
- Inventory Management
- 3S DMS - Distribution Management
- Production Management
- 3S BIZHUB - Smart Reporting
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3S iFACTORY

Smart Factory Solution
Digitize manufacturing operations to ensure seamless, agile performance—while keeping costs firmly under control.
- Production Planning Scheduling
- WMS - Warehouse Management
- MES - Manufacturing Execution
- QMS - Quality Management
- MMS - Maintenance Management
- OEE - Overall Equipment Effectiveness
- EMS - Energy & Environment Management
- IIOTHUB - Data Collection & Connection
- F-INSIGHT - Shopfloor Visualization
- 3S BIZHUB - Smart Reporting
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